Delete Your Account
You can delete your AIHealthLab account and the data linked to it at any time, free of charge. You don't need to reinstall the app or buy anything.
Option 1: In the App (Instant)
- Open AIHealthLab and go to Profile.
- Scroll down and tap Delete account.
- Confirm. You need an internet connection. Your account and data are deleted immediately and you are signed out.
Option 2: By Email
If you can't access the app, email privacy@helpmebro.in from the email address you signed in with, with the subject "Delete my AIHealthLab account". We'll verify the request and delete the account within 7 days, then confirm by email.
Delete Some Data Without Deleting Your Account
You can delete individual weight, water, fasting, workout and journal entries in the app, leave or restart challenges, and sign out to remove all personal data from the phone. Email us if you want specific data erased from our servers while keeping your account.
What Gets Deleted
| Data | What happens |
|---|---|
| Account, email and profile | Deleted permanently |
| Weight, measurements, water, fasting, workouts, journal, challenge progress, achievements | Deleted permanently |
| Settings and reminders | Deleted permanently and removed from the device |
| Remove Ads purchase record (ad-free entitlement) | Deleted permanently. Google Play keeps its own order record, so if you sign up again later you can use Restore Purchase with the same Google account instead of buying again |
| Email delivery records | Deleted within 30 days |
| Database backups | Overwritten within 30 days |
| Admin audit log entry recording that a deletion happened (no health data) | Kept for security for up to 1 year |
| Advertising data held by Google AdMob | Controlled by Google. Reset or delete your advertising ID in Android Settings → Google → Ads |
See our Privacy Policy for details.